Utilization management system is a system designed for the healthcare industry to streamline the utilization management process to progress towards the goal of managing cost of care and quality of care so members can get the best in class service with proper attention.

Joget Workflow was utilized as the IT infrastructure backbone to move real time data for Care Management operations across hospitals, pharmacies, labs and internal staff to undertake key business decisions. Workflow was developed to provide real time automated authorizations for medical procedures as well.

Wherever necessary, clinical reviews were documented using Joget Workflow. SSO integration with Portals provided the key security framework and was geared towards supporting 5000 users.